What you know about where people come from and how they came to be the people they are is critical in determining what to say and do. What interact very differently with coworkers who have had years of experience as compared to someone new in the industry. Our mind works like a compass directing us to find our way around and through information to keep communication moving forward efficiently.
Everyone's brain is wired to be effective when communicating which is why it is frustrating when we give too much or too little information for other people. People often make the mistake of expecting us to know them well enough to avoid communication mistakes. However, no matter how well we know anyone, we are human. It is through these mistakes that we learn to find a balance in each individual relationship we have. Each mistake can only improve the success and integrity of our relationships while also benefiting our mindfulness and personal growth.
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